The majority of our products are considered for personal and intimate use, which means that no returns will be accepted once the packaging that protects the product has been opened.  Returns on used panties or other items that have been worn will not be admitted for returns either. 

 

In case of any doubts regarding a return, Botica will always have to approve an inspection and verification of the item in order to guarantee that no fraudulent returns are being made or that any of it’s items have been used or returned in bad conditions.

To return an item please get in touch with us at be@boticalingerie.com and we will get back to your request. 

The time frame for any type of return is of 30 days from the date of purchase.